Contact

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Reach out to our team for any assistance, questions, or support on your care journey.

Contact

Have a question or prefer writing to us? Send us an email, and we’ll respond promptly to support you.

FAQs

Your $150 per month subscription includes:

  • Access to a weight management medication prescription (if you qualify medically). The cost of medication is NOT included in your subscription. Any medications we provide can be sent to your local pharmacy.
  • Unlimited virtual access to your personal doctor and dietitian
  • Personalized care plans designed for your needs
  • Help navigating insurance and medication costs, including prior authorizations
  • Access to affordable lab testing
  • A private Facebook community and virtual support groups
  • Educational events
  • Free access to Dr. Spencer’s LiftRx fitness platform

No.  We don’t sell medications directly since this would be a conflict of interest. The cost of your medication depends on three things: your insurance coverage, available manufacturer coupons, and pharmacy prices. We understand that weight management medications can be expensive. Our team will work with you to find the most affordable options.

No. We want you to stay with us because you love our service, not because you’re stuck in a contract. We believe in being honest and upfront. You can cancel anytime.

Yes! This is one of our most important features. Unlike other programs where you talk to coordinators or AI bots who then relay messages to doctors, you get direct access to your doctor. While we have insurance navigators, care coordinators, and dietitians on staff, you’ll always have a direct line to your personal doctor. They’re here to build a relationship with you and support your long-term health goals.

While we might offer compound medications in the future, it’s complicated.  Right now, we only prescribe brand-name GLP-1 medications like:

  • Zepbound
  • Wegovy
  • Ozempic
  • Mounjaro

No. Our service costs $150 per month. You might be able to use HSA funds— we can provide a receipt. This fee helps us give you great care by making sure your doctor isn’t overwhelmed with too many patients or limited in time they can spend with you.