Our Process

Guided by Science, Grounded in Care

This is how we make this time different for your weight journey.

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Complete Your Health Assessment

Start your journey with a simple eligibility screening to ensure we can provide the care you need.

This two-part process begins with a brief questionnaire to confirm your eligibility and secure your spot. After completing payment, you’ll provide more detailed health information that helps us understand your complete medical history, current medications, and specific health goals.

Your thorough responses enable us to provide truly personalized care from day one.

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Begin Your Comprehensive Care

We tailor your care journey to you.

For patients already using weight loss medications (GLP-1 or otherwise), we can begin care immediately through our asynchronous (text-based) program—if your state allows for it. For all other patients, your dedicated doctor will start you with a video consultation. These are typically available within 1-2 business days.

Your care can also begin and be adjusted anytime if you prefer no medication.

We’ll get you started as quickly as possible while maintaining the highest standard of care.

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Treatment Without the Insurance Headache

We work with your insurance to help you access a treatment plan that fits your unique budget and goals.

Our team will eliminate cost uncertainty before your appointment by determining what medications are covered. Your doctor will also begin thoroughly reviewing your complete medical history and prepare your personalized treatment approach.

Instead of wasting your time on admin, we focus your first appointment on you.

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Meet Your Doctor

You’ll communicate one-on-one with your doctor to create your customized treatment plan.

We’ll go over your history, address all aspects of your health, and a clear path forward. Labs and appropriate medications may be recommended based on your needs and insurance coverage. But don’t worry—these decisions are made between you and your doctor, together.

There’s no pressure.

Once you’ve joined, you can message your dedicated doctor, dietitian, and care coordinator on your care team whenever you need them.

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Ongoing Support Your Way

Unlimited care at your fingertips.

You’ll have access to more than just a monthly check-in with your doctor for refills. Included in your monthly subscription is:

  • Virtual support groups
  • Access to affordable labs
  • Insurance and medication cost navigation
  • Detailed and accurate prior authorizations
  • Personalized care plans and individualized support
  • Unlimited virtual touch points with your personal doctor and dietitian
  • An effective weight management medication prescription (if clinically qualified)
  • Complimentary access to Dr. Spencer’s LiftRx platform to support your fitness goals
  • Educational events
  • A private and inclusive Facebook community

You Decide How Much Support You Need and When You Need It

Access as much as you'd like at any time!